Privacy policy
PRIVACY POLICY Last Updated: May 6, 2026
1. Introduction
Welcome to Glades Golf ("we," "our," or "us"). We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.
2. Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name, email address, phone number, and billing/shipping address when you place an order or create an account
- Payment information (processed securely through Shopify Payments or third-party processors — we do not store full card details)
- Communications you send us (e.g., customer service inquiries)
Information collected automatically:
- IP address, browser type, and device information
- Pages viewed, links clicked, and time spent on our site
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Respond to customer service requests
- Send promotional emails and marketing communications (only if you opt in)
- Improve our website and product offerings
- Comply with legal obligations and prevent fraud
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers such as Shopify (e-commerce platform), payment processors, and shipping carriers, solely to operate our business
- Marketing platforms (e.g., email marketing tools) if you have opted in to receive communications
- Legal authorities if required by law or to protect our rights
5. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing emails at any time (unsubscribe link is included in every email)
- Request data portability
To exercise any of these rights, contact us at: privacy@gladesgolf.com
6. Cookies
We use cookies to enhance your browsing experience, remember your cart, and analyze site traffic. You can control cookie settings through your browser. Note that disabling cookies may affect certain site functionality.
7. Data Retention
We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Order records are typically retained for a minimum of 7 years for accounting and tax purposes.
8. Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Children's Privacy
Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Glades Golf Fort Lauderdale, Florida 📧 jim@gladesgolf.com